At MADTYMES.COM, we strive to provide our customers with the best service possible. We understand that plans can change, and we aim to accommodate cancellations in a fair and transparent manner. Please review our cancellation policy below:

1. Order Cancellations:

• Orders may be canceled within 4 hours of placement for a full refund.
• After 4 hours, cancellations may not be possible if the order has already been processed or shipped. In such cases, customers may refer to our return policy.
• To request a cancellation, please contact our support team at support@madtymes.com with your order details.

2. Subscription Cancellations:

• Monthly subscriptions can be canceled at any time before the next billing cycle to avoid further charges.
• Annual subscriptions may be canceled within the first 7 days of purchase for a full refund. After 7 days, cancellations will take effect at the end of the current billing cycle.
• To cancel a subscription, visit your account settings or contact us at support@madtymes.com.

3. Event or Service Cancellations:

• Cancellations for booked events or services must be made at least 48 hours before the scheduled date to receive a full refund.
• Cancellations made within 48 hours may be subject to a cancellation fee.
• No-shows will not be eligible for a refund.

4. Refund Processing:

• Approved refunds will be processed within 5-10 business days and credited back to the original payment method.
• Any service fees or processing charges may be deducted from the refund amount.

5. Contact Us:
If you have any questions or need assistance with cancellations, please reach out to our support team at support@madtymes.com.

Thank you for choosing MADTYMES.COM!